Sunnyview Nursing and Rehabilitation Center

Life at our Facility (9)

Thursday, 17 May 2012 20:45

Frequently Asked Questions

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There are some common questions residents/families have upon admission. Please take a moment to read below:

Q. What can I expect on the day of admission?
A. Newly admitted residents are greeted and brought to their assigned unit and room. Unit staff will provide an orientation and medical assessment, and you will meet each discipline. These department representatives will interview with you and will ask relevant questions about your routine and preferences to make your stay at the facility a pleasant one.

Q. What paperwork will I be responsible for?
A. You will receive from the admissions office a comprehensive package that will include an admission agreement and other pertinent information that you will need to know during your stay. A representative from that department will review this information with you.

Q. What is my coverage?
A. Coverage is determined prior to admission. Any specific questions regarding your case should be directed to the admitting department. General information regarding Medicare and Medicaid guidelines or other insurance information is included in the welcome package. Please note that the finance office is available during business hours to address any concerns or questions that you may have.

Q. When do I see my physician?
A. Sunnyview Center for Rehabilitation and Nursing offers a wide variety of physicians. If you have questions regarding your medical status, please ask the unit nurse so that your attending physician can be contacted. Ancillary services such as podiatry, audiology, etc are also available. The coordination of physician services is provided by the unit nurse.

Q. Who is the unit staff?
A. Each unit has an assigned team of professionals that will be working with you to provide the necessary care that you require. This team will assess and determine a treatment plan that will encompass interventions to address your needs and projected goals. You will be included in this process and encouraged to ask questions at a formal meeting with your team.

Q. When can I expect rehab services?
A. Rehab services are provided 6 days a week at the facility. Residents are evaluated for their potential and provided an appropriate plan of care which focuses to achieve the individual’s optimal functional status.

Q. Where are my meals served?
A. Breakfast is served in the resident room while lunch and dinner are served in the dining room on the unit. Residents may also elect to eat in the main dining area on the first floor or choose to have their meal in the privacy of their own room. Your dietician will meet with you to discuss your food preferences and any potential limits or restrictions that your therapeutic diet may have.

Q. What about clothing?
A. The recommended amount of clothes should cover a two week period. All clothing should be left at the nursing stations to be labeled. The facility will gladly provide laundry services. If preferred your family can do the laundry. Please notify the staff of your preference.

Q. What are the visiting hours?
A. Recommended visiting hours are from 10am-8pm. Families and friends have the right to visit off hours giving consideration to the resident and/or others on the unit. Please contact the unit social worker if your family member is interested in this option.

Q. Who should I direct my concerns to?
A. Concerns should be directed initially to the unit social worker. Care & medical issues should be directed to the nursing staff. Please note that our entire staff is available to you if you have any specific questions.

Q. Who plans my discharge date?
A. Planning your discharge is a team approach. Working with you and your family the care plan team will discuss what is necessary to assure a safe discharge. The discharge planner will coordinate any necessary services so that a community return will be safe.  Discharge planning is initiated upon admission.

Q. What if I want to reach someone?
A. For your convenience a directory is provided for you to be able to contact all staff members of the facility. This directory is located in your welcome package.

We at Sunnyview Center for Rehabilitation and Nursing strive to provide each individual with excellent care within a supportive home like environment. We value your trust in us and will make all efforts to satisfy your needs.

Last modified on Monday, 07 July 2014 13:58
Thursday, 17 May 2012 20:44

Support Services

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We provide a full range of support services designed to keep residents’ comfort, convenience and satisfaction high. These include:

  • Daily housekeeping
  • Personal laundry
  • Maintenance services

We take the well-being of our residents very seriously, and we want everyone at our facility to feel as comfortable here as they would in their own homes.

Last modified on Friday, 21 March 2014 16:46
Thursday, 17 May 2012 20:41

Payment Options

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For optimum convenience and flexibility, for many of our long-term and short-term rehabilitation programs and services, we accept:

  • Commercial Insurance Plans
    Plans include:
    ~ Aetna
    ~ Blue Cross Blue Shield
    ~ Cigna
    ~ Gateway
    ~ Life Butler
    ~ Tricare
    ~ United Healthcare
    ~ UPMC
    Plans include:
  • Medicare
  • Medicaid
  • Managed Care
  • No Fault Insurance
  • Private Payment
  • Workers Compensation

Transitional and respite programs are private pay options, not generally covered by insurance.

Please call to discuss the coverage options that apply to specific programs and services.

Last modified on Monday, 07 July 2014 14:04
Thursday, 17 May 2012 20:40

Expectations

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We understand that it’s never easy to put the care of a loved one into the hands of others, and are always available to address family concerns. What’s more, we will always strive to provide an honest and realistic assessment of what new patients and residents and their families can expect upon moving into our facility.  

Last modified on Friday, 23 May 2014 15:16
Thursday, 17 May 2012 20:39

Discharge Planning

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Our rehabilitative professionals ensure that all our residents are ready for the challenges involved with returning home or to an alternate level of care. Prior to being discharged, in addition to outlining personalized exercise plans and guidelines for safely performing daily routines, our therapists will make sure each resident can manage stairs and other obstacles related to returning home. Our social workers may assist in setting up home care and other accommodations at home. Our nutritionists may go over dietary issues that could impact a full recovery. If applicable, our nurses will provide information on wound care and medication management. All this will ensure that once residents leave our facility, they will be adequately prepared to resume optimal functionality and independence.  

Last modified on Monday, 07 July 2014 14:00
Thursday, 17 May 2012 20:39

Dining Experience

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Creating an enjoyable dining experience for our residents is a priority. While offering a wide variety of tasty and nutritious menu choices, our dieticians are diligent about adhering to individual dietary restrictions.

Last modified on Friday, 23 May 2014 15:15
Thursday, 17 May 2012 20:38

Accommodations

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We take the well-being of our residents very seriously, and we want everyone at our facility to feel as comfortable here as they would in their own homes.

Last modified on Thursday, 17 July 2014 16:02
Thursday, 17 May 2012 20:38

Picture Tour

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An Inspiring Environment.

Personalized Resident Rooms.

Highly Trained Compassionate Caregivers.

Comfortable Seating and Lounge Areas.

On-site Rehabilitation Services.

Our Physical Therapy Room.

Available Physical, Occupational and Speech Therapies.

Landscaped Courtyard and Walkways.

Continuing Family Involvement.

Relaxing and Enjoyable Beauty Parlor.

Tasty, Nutritious Menu Options.

Pleasant Outdoor Seating Areas.

Last modified on Wednesday, 20 June 2012 13:45
Thursday, 17 May 2012 20:38

Life at Our Facility

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Building on a tradition of excellence, Sunnyview Center for Rehabilitation and Nursing features not only the highest quality of nursing and clinical care, but also an outstanding quality of life.

At Sunnyview Center the joy of life is plain to see. For all those in our care, we are dedicated to creating a sensitive, nurturing and comfortable environment where each resident and patient receives personalized care and attention.

Sunnyview Center residents enjoy a wealth of social and recreational activities, lifestyle enhancements and amenities that include:

  • Light, airy interiors
  • Elegantly furnished rooms
  • Attractive décor
Last modified on Monday, 07 July 2014 13:42


Sunnyview Nursing and Rehabilitation Center

107 Sunnyview Circle, Butler, PA 16001  •  P: 724-282-1800  •  F: 724-282-1684

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Emergency preparedness manuals are available on all units. If you have any questions please contact Tricia Kradel at 724-282-1800.

 

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